When I was two years old I had my first eye surgery. I don’t remember much other than a few smidgens about the hospital. That was fifty years ago and today I went to an eye specialist again. Things have greatly changed over the decades. When I pulled up, the building was three stories tall for only eye doctors. There was valet parking. Valet parking for the eye doctor’s office, I couldn’t believe it. When I entered I was shown to the check in kiosk where my driver’s license and insurance card were inserted, scanned, verified and then returned. I was shown to the waiting area and people were watching movies to pass the time…at the eye doctor’s office.
When I got into the examination room, the tools looked familiar along side a wall mounted computer screen for my eye tests, and a remote for the technician to switch the eye chart. She then recorded everything into about twenty-two (I counted) different pages on the computer screen. I was ushered back into the waiting area where everyone was still watching a movie. I was hoping there would be popcorn, but I guess we are not THAT sophisticated yet.
There were five different nurses I spoke to – one for intake, one for the initial exam, one to guide me back to the exam room, and one to take the Dr’s dictation for the medical record system. Oh yeah, and one to text my eyes before anything else happened….five nurses of varying levels and degrees I am sure. When I checked out there was the usual scan of my debt card, a receipt, and the making of my next appointment. I walked past the valet and found my car. The whole entire process from beginning to end was about an hour and a half. I counted almost one hundred people in the place – employees and patients all together. Eye care has become a well oiled machine. Not one out of date magazine or daytime drama on television. It was a great experience and really made me appreciate how times change and for the better.
We are blessed in this country to be able to benefit from the advances in medical technology. I’m not sure an eye doctor needs valet parking, and yet there was a line…so what do I know? I was bummed I didn’t get popcorn!